Only through PayPal,all purchases will go through eBay secured checkout to ensure that your order is processed without any delays. After you have made your purchase you can either click on 'Pay now' or follow the instructions in an automated email that you will receive shortly after your purchase. During the checkout, you can make an immediate payment by PayPal or select an alternative method of payment, and receive the necessary payment details.
1. We aim to dispatch orders within 1 working day of cleared payment (excluding weekends).
2. Please make sure your shipping Address is Correct.(Only ship to the Ebay address)
3. Delivery time is approx : 2-4 business days to most Germany destination. 4-8 business days to EU destinations.
4. If you have not received the item in the post in 15 days, please contact us directly, we will assist you to resolve the issue.
5. Please trust us as we take full responsibility for every transaction.
1. You have 30 days to contact us to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your eBay ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all componen
ts and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement.
4. Return shipping is to be paid by the Buyer.
Our working time: Hong Kong time: Monday to Saturday 9:00 am to 6:00.
We do not work holidays in Hong Kong. If you send email to us, in our working hours will be resumed within 48 hours. If you we are not satisfied with the product or service, please contact me and don't give us negative or natural feedback, We must give you a satisfactory solution.
Feedback & DSRs(Detailed Seller Ratings). We would like to earn your good feedback and 5 star DSR rating. Your action will help us offer our milk and bread. If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your scores!
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.
1. Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2. We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
3. We are here and ready to assist you with any questions or concerns you might have before or after the purchase.
4. Our goal is to make sure you are a happy customer and pleasant shopping with us.
If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
Our eBay account setup auto feedback, so eBay system gives you automatically Positive feedback back after your positive feedback left.
If you plan to give us a neutral/negative feedback Or open ebay/paypal case, please write to us immediately so that we can do our best to resolve your problem.